Our unique approach
Detailed feedback from end users helps IT prioritize and deliver better outcomes.
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Bring in every perspective
Our technology is hyper-efficient at gathering comprehensive and unbiased feedback from thousands of end users in just days.
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Discover what matters most
Because we structure our surveys to feed machine learning algorithms, we can quickly identify the highest priority issues & trends.
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Empower your team with data
Rapid access to high quality insights with full drill-down capability by service, role & location puts service owners back in control.
Baseline, then trend upwards
Continuous improvement is not a one-time thing. Establish a regular rapport with your end user community for truly agile IT.
Seeing is believing
Take a quick tour of our AI-powered insights platform.
Just some of the features you’ll love
Crystal clear executive level insights
- Standardized metric for end user experience
- Industry leading 40%+ response rate
- Interactive CIO dashboard
- Executive summary download
- AI-powered trending & prediction
- Compare with industry benchmarks
Powerful insights with minimal effort
- AI-powered sentiment & statistical analysis
- Freeform text automatically categorized and sorted
- Intuitive filtering & drilldown
- Automated scheduling and processing
- CSV & PDF format report downloads
- Easily share data with peers & stakeholders
The detail you need to manage your service
- Feedback categorized by role, location & service
- Wordclouds with keyword search
- Individualized management reports
- Outlier analysis to identify systemic issues
- Operations-grade data you can trust
- SaaS based so no installation or agents required
Ensure IT is responsive to your business needs
- See how IT is actually performing for your business
- Get on the same page as your CIO
- Ensure IT is focused on the right solutions
- Be part of the technology conversation
- Drive more value from digital transformation projects
- Measurably improve return on technology investments
Crystal clear executive level insights
- Standardized metric for end user experience
- Industry leading 40%+ response rate
- Interactive CIO dashboard
- Executive summary download
- AI-powered trending & prediction
- Compare with industry benchmarks
Powerful insights with minimal effort
- AI-powered sentiment & statistical analysis
- Freeform text automatically categorized and sorted
- Intuitive filtering & drilldown
- Automated scheduling and processing
- CSV & PDF format report downloads
- Easily share data with peers & stakeholders
The detail you need to manage your service
- Feedback categorized by role, location & service
- Wordclouds with keyword search
- Individualized management reports
- Outlier analysis to identify systemic issues
- Operations-grade data you can trust
- SaaS based so no installation or agents required
Ensure IT is responsive to your business needs
- See how IT is actually performing for your business
- Get on the same page as your CIO
- Ensure IT is focused on the right solutions
- Be part of the technology conversation
- Drive more value from digital transformation projects
- Measurably improve return on technology investments
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"With just one survey, we have made significant savings generating an impressive ROI, while also improving user satisfaction. Using Voxxify has been a major win for us."
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“By Friday I had the insights, by Monday I had my action plan. This is so powerful and has transformed how we work. Best thing was, it paid for itself ten times over.”
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"Voxxify helped us make valuable, cost-effective decisions on how to prioritize IT investment. This data is now a critical metric for our success."
It’s fast and easy. We promise.
It can be as little as 3 weeks from first engagement to presentation of results. We aim to move as fast as our clients.
No. Voxxify is a SaaS-based service with zero client footprint. We do ask clients to make some minor firewall changes, but nothing is installed in your environment.
We are experts in IT Experience Measurement so we will be with your every step of the way to ensure a successful engagement.
Our data is always fully encrypted at rest and in transit, and our secure servers are hosted in the EU to ensure full GDPR compliance. Read more here.
Our clients are always surprised to see the level of goodwill generated by engaging with end users on IT experience. Of course there will always be challenging feedback, but overall the results are very balanced.
If you want to get true actionable insights without incurring significant effort then it is worth paying a little more. See what our clients have said about us here.