How Voxxify works

How we bring the truth into focus

Clarity demands a better way to understand real experience.

  • Hear every voice

    Voxxify creates a complete, unbiased view of IT experience by capturing reality across teams, services, and regions — not just the loudest voices or most visible issues.

  • See what matters most

    Voxxify isolates the issues that genuinely affect experience and performance — separating signal from noise so priorities are clear and defensible.

  • Act with precision

    In minutes, thousands of inputs become clear, actionable insight — enabling teams to move faster, focus effort, and deliver improvements that last.

See clarity in action

Because clarity is easier to see than explain.

Clarity is the beginning. Here’s where it takes you next.

From clear truth to confident action — one step at a time.

See the real problems — not the assumed ones.

Your people are slowed down every day. Now you can see where — and how much it matters.

  • Issues ranked by real impact — not guesswork.
  • Time and cost quantified, so each problem is valued before it’s fixed.
  • Trends that show what’s improving, slipping, or stuck.

Animated walk-through of the Scorecard features.

Understand the story behind every comment.

Thousands of voices condensed into clear themes, emotions, and early warnings.

  • What users are actually saying — summarised with meaning, not clutter.
  • Emotion decoded: frustration, delight, friction, approval.
  • Patterns and sentiment shifts revealed before they escalate.

Animated walk-through of the Insights features.

Close the loop — with clarity, ownership, and proof.

Because insight means nothing until it drives measurable change.

  • Every issue mapped to concrete actions, owners, and timelines.
  • Targets set, progress tracked, outcomes made visible.
  • AI suggestions that point directly to the next best move.

Animated walk-through of the Actions features.

See the real problems — not the assumed ones.

Your people are slowed down every day. Now you can see where — and how much it matters.

  • Issues ranked by real impact — not guesswork.
  • Time and cost quantified, so each problem is valued before it’s fixed.
  • Trends that show what’s improving, slipping, or stuck.

Animated walk-through of the Scorecard features.

Understand the story behind every comment.

Thousands of voices condensed into clear themes, emotions, and early warnings.

  • What users are actually saying — summarised with meaning, not clutter.
  • Emotion decoded: frustration, delight, friction, approval.
  • Patterns and sentiment shifts revealed before they escalate.

Animated walk-through of the Insights features.

Close the loop — with clarity, ownership, and proof.

Because insight means nothing until it drives measurable change.

  • Every issue mapped to concrete actions, owners, and timelines.
  • Targets set, progress tracked, outcomes made visible.
  • AI suggestions that point directly to the next best move.

Animated walk-through of the Actions features.

  • Voxxify gave me a clear, objective view of IT performance — quickly. It’s an essential strategic tool for any CIO.

    Dohsung Yum, CIO

  • Voxxify gave us a simple, seamless way to hear from every type of user, globally — and real clarity on where to focus.

    Bridget Collins, CIO

  • Voxxify gives me confidence that we’re prioritising the right things — and making better investment decisions.

    Karl Aherne, COO

Your questions, answered.

Most teams see their first wave of insight within minutes of collecting responses.

Voxxify automatically analyzes comments, detects sentiment, and ranks issues by impact — surfacing what needs attention now, without manual review or analysis.

No. Voxxify complements your existing telemetry and operational dashboards.

Your tools show what’s happening. Voxxify reveals why it’s happening — the human experience behind performance data.

Yes. Voxxify consistently achieves industry-leading response rates.

Short, modern feedback flows and a focus on listening — not surveying — make it easy for people to respond and feel heard. More voices create a more accurate picture.

Traditional surveys collect opinions. Voxxify delivers decision-ready insight.

Our AI transforms open feedback into clear priorities, sentiment patterns, and structured evidence — so leaders get clarity they can act on, not raw data to interpret.

Voxxify looks beyond volume and sentiment to understand what actually drives overall experience.

We analyse how changes in individual services and experiences influence overall satisfaction, allowing us to weight issues based on real impact, not how often they’re mentioned.

We then combine this with advanced analysis of open comments — identifying recurring themes, emerging risks, and hidden friction — to produce a ranked, defensible view of what matters most.

Organizations typically see rapid reductions in:

  • recurring issues
  • wasted time
  • support load
  • productivity friction

Alongside measurable improvements in satisfaction, adoption, efficiency, and trust in IT.

In many cases, Voxxify also provides objective evidence that strengthens vendor and service discussions — helping leaders validate performance, focus improvement efforts, and negotiate from fact rather than opinion.

Voxxify makes the cost of friction visible — and the impact of improvement clear.

See what’s really happening — and act with clarity.